Virtual Employees

Find the best talent to fit your culture

and increase productivity.

Drive performance, loyalty and retention.

 

Work-at-Home is a rapidly growing complement to our global service offerings. Today, Teleperformance employs thousands of people globally in a work-at-home environment giving our clients multiple options to address seasonal volume spikes, staffing flexibility, and a differentiated workforce.

What do we offer?
Remotely located employees who benefit from the same growth and development opportunities all our team members enjoy 
State-of-the-art recruitment technology to provide the right people with the skills that our clients look for to deliver exceptional services
Specialized training for our work-at-home agents consisting of virtual classroom learning and self-learning modules
Award-winning security policies
Industry-leading operational methodology
Global capability

At the core of our work-at-home operating model is the TMGSD Pro Operational Processes and Standards. It is a proven, detailed, daily performance management process that ensures uniformity and quality management in our programs around the world.

Why We're Great >

Sales &
Customer Aquisition
Sales & Customer Acquisition

Throughout the whole process from targeted data gathering to handover of the customer we are your team, your brand, your culture.

Why We're Great >

Renewals
Management
Renewal Management

Nurture renewal opportunities to drive repeat revenue from your customer relationships.

Customer
Service
Customer Service

Build relationships that improve satisfaction,

nurture loyalty and spur revenue growth. Chat, email and phone support that delivers customer satisfaction.

Finance &
Accounting
Men with Calculator

Get the most out of your administrative service.

Experienced support from expert bookkeepers, payroll assistants and data analysts.

Why We're Great >

Virtual
PA
Modern Business Woman

Carefully matched to you, they'll help with your business and personal life, doing everything an Executive Assistant would do and so much more.

Pre-press
Operator
Pre-press operator

Manual tasks can take up huge amounts of staff time, free up staff to focus on core business activity. 

Marketing
Team
Office Hang Out

We design and deliver marketing support solutions that are bespoke to your business. We design a team to support you using experts in the required disciplines. 

Why We're Great >

Data
Entry
Man Typing on a Laptop

Manual tasks can take up huge amounts of staff time, free up staff to focus on core business activity. 

Other 
Services
Brainstorming Session

Need support in driving performance and having a team to deliver for you?

Connect and discuss your challenge and we can design a solution together.

We love solving business challenges and helping organisations thrive. We specialise in helping organisations become more efficient, driving down costs and creating superb customer experiences.

Our success is based on transparency and a deep understanding of our customer's goals and values.

Lets connect and discuss your challenges and build a solution together.